What is a Subscription Package?

You can purchase a Platinum subscription which allows you to choose your own seat for the nine concerts or a General subscription which reserves your seat for the nine concerts.


When will I know what seat has been allocated?

If you purchase a Platinum subscription, you will know straight away as you choose your seat.  General subscription buyers will be allocated their seats by the ticketing team prior to the single tickets going on sale.


When will I receive my tickets?

You have the option of choosing Box Office collection at the Festival, picking up your tickets in person at Queensland Theatre offices, 78 Montague Road, South Brisbane or for a small fee tickets can be posted out to your address.


What are the ticket types and prices?

  Regular Early Bird*
Platinum subscription – choose your own seat $499 $469
General subscription - reserved seats allocated by ticketing team $399 $369
Group subscriptions - for groups of 6+ $370  

*Early Bird subscription prices are available from 29 January until 31 March, 2019. By purchasing during this time, you will save $30 off Platinum and General subscription prices.

Single tickets will go on sale from 1 July (subject to availability)

#Please note: No concessions apply


Can I sit with my other subscriber friends?

Absolutely. If you would like to sit with your friends you must book together or contact the ticketing team to discuss available seats close to your friends.


Can I change my seats once they are booked?

If other seats are available to exchange into, an exchange fee of $3.50 (including GST) will apply.


What if I lose my tickets?

We will reprint your tickets for you if you misplace them. Just call Queensland Theatre Ticketing on 1800 355 528.


What is the policy on refunds?

All sales for Bangalow Music Festival (subscription and single ticket sales) are final and refunds are not available once a booking has been received and processed, except as provide for in the Live Performance Australia Code of Practice for the Ticketing of Live Events in Australia.  For further information visit www.liveperformance.com.au


I have specific accessibility needs. What do I do?

Please let us know your individual needs when you book or contact the Ticketing Team on 1800 355 528 for assistance.  Wheelchair access and facilities are available on the Main Floor of the A& I Hall.